4K Android TV Box
Do you support any 4K TV boxes? I bought a “H96 4K Ultra Hd Tv Box” from amazon to test with. It will load the app and play the slide for a few second and then crash.
It would be really nice to have 4K especially when trying to display text, as small text is hard to read on 1080P.
Currently were using your brand of mangosigns tv box and it works flawless.
Our Mango Sign Players should be fully capable of 4K resolution. For some TVs, the resolution needs to be manually set. Would you be able to go to the Display settings on the device to see if the 4K resolutions are available and selected?
For the device that you purchased, would you be able to check the version of the Mango Sign app that is running and let us know?
Mango Support Team